AUBURN METROLOGY LAB INC.

                                    www.auburnmetrologylab.com

                TERMS AND CONDITIONS OF SALES AND SERVICES

All orders placed via our web site www.auburnmetrologylab.com or via telephone are subject to the Terms of this Agreement, including the following conditions of Order:

Any change, alteration, deletion or modification of this Agreement is not permitted, except with the written permission by an authorized Auburn Metrology Lab Inc. representative. 

• LIMITATION OF LIABILITY

• In no event shall Auburn Metrology Lab Inc. be liable to the buyer or to any third party for any indirect, incidental, special, consequential, punitive or exemplary damages (including without limitation lost profits, lost savings, or loss of business opportunity) arising out of or relating to any product or service provided or to be provided by Auburn Metrology Lab Inc. any claim attributable to errors, omissions, or other inaccuracies in the service and /or the content, unauthorized access to or alteration of your transmissions or data, statements or conduct of any third party on the site or the service, or any other matter relation to the products, service, the site or any other matter relating to the products, the site, the service or the content;  even if Auburn Metrology Lab Inc. has been advised of the possibility of such damages.

• Auburn Metrology Lab’s Inc. sole obligation and liability for product defects shall be, at Auburn Metrology Lab’s Inc. option, to repair such defective product. 

• The foregoing remedy shall be subject to buyer’s written notification of defect and return of the defective product within ninety (90) days of purchase.

• The foregoing remedy does not apply to products that have been subject to misuse (including without limitation static discharge), neglect, accident or modification, or to products that have been soldered or altered during assembly, or are otherwise not capable of being tested.

• ORDER VALIDATION AND ACCEPTANCE

• When you place an order with Auburn Metrology Lab Inc, we may verify your method of payment, shipping address and /or tax- exempt identification number, if any, before processing your order.   Your placement of an order is an offer to purchase our Products.  Auburn Metrology Lab Inc. may accept your order by processing your payment and shipping the Product, or may, for any reason, decline to accept your order or any part of your order.  No order shall be considered to be accepted by Auburn Metrology lab Inc. until the Product has been shipped.  If we decline to accept your order, we will attempt to notify you using the e-mail address, fax or other contact information you have provided with your order.

• QUANTITY LIMITATIONS

• Auburn Metrology Lab Inc. may limit or cancel quantities available for purchase on any order on any basis, and to alter the availability or duration of any special offers at any time.  Auburn Metrology Lab Inc. may reject any order, or any part of any order.

• ELECTRONIC COMMUNICATION

• When you place an order with Auburn Metrology Lab Inc. you are required to provide a valid billing and shipping address, e-mail address, fax number and telephone. This may be used to communicate with you regarding the status of your order, advise you regarding shipment of backordered products, and provide you with any other notices, disclosures or other communication relating to your order.  You agree that Auburn Metrology Lab Inc. will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid information about your billing and shipping address, e-mail address, fax, telephone numbers.

• PRICING AND PRODUCT INFORMATION

• Auburn Metrology Lab Inc. makes every effort to provide current and accurate information relating to products and prices.  However Auburn Metrology Lab Inc. does not guarantee the currency or accuracy of any such information.  Information relating to products is subject to change without notice.  Prices are subject to change at any time prior to Auburn Metrology Lab’s Inc. acceptance of your order.  In the event we, Auburn Metrology Lab Inc., discover a material error in the description or availability of a Product that affects your outstanding order with us or an error in pricing, we will notify you of the corrected version.  You may than choose to accept the corrected version, or cancel the order.

• PAYMENT

• Auburn Metrology Lab, Inc. offers the following payment methods:

• UNITED STATES CUSTOMERS:    

• We accept VISA, MASTERCARD, AMERICAN EXPRESS AND DISCOVER CARD.  All payments must be made in U.S. currency.  Any other form of payment will be accepted only with the prior approval of our finance department.

• We do not accept COD orders.  Personal or company checks will delay return shipment for the check-clearing time (10-days).
  

• If a payment is not received within 30-days of the date of the final invoice, there will be a $5.00 per day storage fee and a late charge fee added to the invoice.

• After 90-days unit will be disposed of.
  

• DISHONORED CHECKS

• If a check is dishonored for any reason by the bank on which it is drawn, the customer agrees to pay Auburn Metrology Lab Inc. current bank fee for dishonored checks.  In addition customer agrees to pay any other reasonable charges imposed by any check verification company or collection agency that we may use to collect funds due to us.

• TERM INVOICE PAYMENT

• If a term invoice is not paid per Terms Agreement between Auburn Metrology Lab Inc. and a customer who requested the service, Auburn Metrology Lab Inc. reserves the right to change Payment Terms with that customer or terminate existing Credit Terms for this customer.

• INTERNATIONAL CUSTOMERS:        

• We accept VISA, MASTERCARD, AMERICAN EXPRESS AND DISCOVER CARD, PREPAID BY WIRE TRANSFER (FEE APPLIES), CASHIER’S CHECK IN U.S. FUNDS.

• We cannot accept personal checks or certified personal checks.  Money orders may result in significant delays. 

• We do not accept COD orders. 

• SHIPPING AND FREIGHT CHARGES

• All shipping, freight charges and insurance will be paid by the customer.

• All sales are made FOB point in Auburn, Kentucky and are prepaid and added to the invoice, billed collect or billed to a 3^rd party. 

• SALES TAX

• Sales tax is charged on shipment in the state of Kentucky, unless a customer has tax-exempt status or Auburn Metrology Lab Inc. has customer’s resale certificate.  If you have tax-exempt status, you must provide a valid tax exemption number evidencing your status at the time of purchase.  Auburn Metrology Lab Inc. will not refund tax amounts collected in the event a valid number is not provided.  If you provide a number that is not accepted for any reason by any governmental or regulatory authority, and Auburn Metrology Lab Inc. is required to pay tax on your purchase, you will reimburse Auburn Metrology lab Inc. for the amount of such tax, and Auburn Metrology Lab Inc. reasonable expenses incurred in connection with the payment and collection of such tax.   You can fax your resale sales tax certificate to:  270-542-7706, Attention:  Sales Tax.

• INTERNATIONAL ORDERS

• In addition to the United States and its territories, Auburn Metrology Lab, Inc. accepts international orders.  All orders of international origin are exported from the U.S. in accordance with the Export Administration Regulations.  Diversion contrary to U.S. Law is prohibited.  An additional handling charge may apply for processing and invoicing.  All duties, taxes and fees will be the responsibility of the customer.

• FREIGHT DAMAGE

• If you receive merchandise that has been damaged in transit, it is important to keep the shipping carton, packing material and parts intact. 

• Please contact Auburn Metrology Lab, Inc.- Customer Service representative immediately to initiate a claim.

• RETURN POLICY

• Auburn Metrology Lab Inc. accepts merchandise return subject to the terms outlined below.  Auburn Metrology Lab Inc. will repair or replace the product at out option.   To facilitate processing of returned merchandise:

• All sales are final.

• Return freight charge must be prepaid.  No COD-s or CALL TAGS!

• SERVICES

• Auburn Metrology Lab Inc. hourly rate is US $55 per hour and subject to the terms outlined below.  Standard calibration for all instruments is US $375.

Estimates will be given prior to repair if requested. If an estimate is not approved there will be a basic charge of two hours labor.

• Return freight charge must be prepaid. 
• C.O.D. returns are not accepted.
• Any instrument left over 90-days at our facility and not claimed by the owner will be disposed of (exception:  instruments waiting for parts).

• WARRANTY

• Auburn Metrology Lab Inc. warranty period is 30 days on repairs and 90-days on sale units, subject to the terms outlined below:

• All warranty seals must be intact.  If the warranty seal is broken, warranty will be void.

• Warranty does not apply to units that have been subject to misuse (including without limitation static discharge), abuse, neglect, accident or modification.

• Return freight charge to our repair facility must be prepaid.

• C.O.D. returns and CALL TAGS are not accepted.

• Defective merchandise must be in the original packaging.

Please refer to our website:  www.auburnmetrologylab.com  for more information about our services.